📞 Contact — Real Casino

Real Casino oferece 24/7 English support por dia, 7 dias por semana.

Support Channels

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Live Chat 24/7 English

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Email Support

For KYC issues, KYC, documentação, reclamações formais, autoexclusão e privacidade (Data Privacy Act (RA 10173)). Response: 24–72h.

KYC · Complaints

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Dedicated KYC Support

Team for document verification, valid Philippine Government ID uploads and account name matching for GCash / Maya withdrawals.

KYC 24–72h

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Financial Support

Problems with GCash / Maya deposits, saques, limites e pagamentos. KYC is pré-requisito para saques.

GCash / Maya · Withdrawals

Common Topics

Problem	Recommended Channel	Typical Resolution
Forgot my password	Chat or email	Immediate — reset link sent
KYC — documents rejected	E-mail KYC	24–72h after resubmission
Withdrawal não processado	Live Chat	Verify KYC e account name matching
Bonus not credited	Live Chat	Check bonus terms
Solicitação de autoexclusão	Chat or email	Imediato
Formal complaint	E-mail	Response within 5 business days

Suporte de Responsible Gaming

🛡️ Self-Exclusion and Limits: For self-exclusion, deposit limits or breaks, contact support immediately. In crisis: NCMH Hotline: 1553.

Contacts — English Version

Channel	Availability	Best For
Live Chat	24/7 (to confirm)	General queries, login issues, urgent matters
Email Support	Business hours response	KYC documents, formal complaints, Data Privacy Act (RA 10173) requests

Emergency support: NCMH Hotline: 1553 · BeGambleAware.org · GamCare.org.uk